Health & Safety Policy — Business Waste Removal Mill Hill

This policy sets out the health and safety framework for our commercial rubbish removal and business waste management operations. It applies to all staff, contractors and authorised visitors engaged in business waste removal, commercial rubbish collection and associated site activities. The aim is to protect people, property and the environment by ensuring safe systems of work, effective training and consistent risk control across every job and service area.

We are committed to complying with all applicable health and safety legislation and recognised industry standards. Management accepts responsibility for maintaining safe working conditions, providing adequate resources for safety, and ensuring that roles and responsibilities are clearly defined. Every employee and subcontractor engaged in commercial waste removal Mill Hill operations must follow this policy and participate in safety processes.

Key responsibilities include clear assignment of duties for site safety, vehicle operation, waste segregation and hazardous materials handling. Supervisors must ensure risk assessments are carried out before tasks begin, and that controls are implemented. Staff are required to report unsafe conditions immediately and to use the prescribed personal protective equipment (PPE) at all times.

Risk Assessment, Training and Safe Work

All operational activities will be subject to documented risk assessment and method statements. Assessments will address manual handling, lone working, vehicle movements, traffic management, slip/trip hazards, and the storage and transportation of potentially dangerous materials. Controls will include safe lifting techniques, exclusion zones, mechanical aids and clear communication protocols.

Training is mandatory for all operatives involved in rubbish collection services and business waste removal. Training covers safe handling of commercial waste, segregation requirements, correct use of compactors and skips, emergency response, and the safe operation of plant and vehicles. Refresher training and competency checks will be scheduled regularly to maintain standards.

Specific precautions for site and vehicle safety include routine vehicle maintenance checks, documented loading limits, secure containment of loads, and adherence to traffic-safe routes. Where hazardous or controlled waste is present, the appropriate permits, documentation and containment measures will be used to minimise environmental and health risks.

Controls, Incident Response and Compliance

Control measures will be implemented using hierarchy of controls: elimination, substitution, engineering controls, administrative controls and PPE. Examples of controls include designated waste segregation areas, mechanical lifting aids, permit-to-work systems for high-risk tasks, and routine site inspections. Supervisors will maintain records of inspections and corrective actions.

All incidents, near-misses and accidents must be reported immediately and recorded in the company incident register. Investigation procedures will identify root causes and corrective actions to reduce recurrence. First aid equipment and trained responders will be available at all operational locations, and emergency procedures will be communicated to staff and contractors.

Monitoring and review are essential: health and safety performance will be measured through audits, site checks, KPI monitoring and staff feedback (excluding public testimonials). The policy will be reviewed annually or when significant changes to operations, legislation or incidents occur. Non-compliance with safety procedures may lead to disciplinary action and suspension of duties until remedial training or measures are completed.

To ensure continued effectiveness, the company will maintain documented procedures covering:

• Risk assessments and written safe systems of work for all typical tasks associated with business waste removal and rubbish collection services.
• Training records and competency matrices for operatives, drivers and plant operators engaged in commercial waste removal.
• Vehicle and equipment maintenance schedules, including checks for secure load restraint and functioning safety systems.
• Hazardous waste handling protocols, appropriate containment, and legal waste transfer documentation where required.

Senior management supports this policy and will provide the resources necessary to deliver safe services. Every employee and contractor engaged in business waste removal Mill Hill activities has a duty to take reasonable care for their own health and safety and that of others affected by their acts or omissions. Cooperation, vigilance and adherence to defined procedures are essential.

Signed authority: the policy is authorised by company leadership and will be made available to all staff and relevant stakeholders. This document represents the company’s formal approach to safety in commercial waste removal and rubbish services and will be reviewed as part of the management system to ensure continuous improvement.